Last Updated: 12/11/2024
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Introduction
This Refund and Return Policy (“Policy”) governs the terms and conditions under which Androidacy, LLC (“Androidacy,” “we,” “us,” or “our”), a limited liability company organized under the laws of the State of Delaware, United States, addresses refunds, returns, and other remedies in connection with the sale and provision of its digital subscription services and other intangible offerings (collectively, “Services”). By purchasing or using our Services, you (“Customer,” “you,” or “your”) acknowledge and agree to be legally bound by this Policy. -
Legal Compliance and Restrictions on Doing Business
2.1 Compliance with Applicable Law: We comply with all applicable United States laws, regulations, and executive orders, including those pertaining to sanctions, export controls, and restricted entities.- 2.2 Refusal of Service to Sanctioned or Restricted Parties: If you are identified, or we reasonably believe you to be, a person or entity prohibited from receiving our Services under U.S. law (including, without limitation, individuals or organizations designated under U.S. sanctions or appearing on the Specially Designated Nationals (SDN) list, denied persons lists, or other similar restricted parties lists), we reserve the right to refuse, restrict, or terminate the provision of Services at our sole discretion and without prior notice.
- 2.3 No Refund Due to Legal Restrictions: Should we be legally unable to deliver Services to you due to your presence on a sanctions or entity list, or other legal prohibitions, we will not be obligated to provide a refund, credit, or any other form of compensation, to the maximum extent permitted by law.
- 2.4 Potential Legal Remedies: In instances where prohibited transactions occur, whether inadvertently or otherwise, we reserve all available legal rights and remedies, including the right to cease doing business with you immediately and pursue appropriate legal action.
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Non-Refundable Nature of Services
- 3.1 Finality of Purchases: All purchases of our Services are final and non-refundable. Our Services are digital, intangible, and deemed fully delivered and consumed upon receipt of payment.
- 3.2 No Returns, Exchanges, or Prorations: We do not provide returns, exchanges, prorated refunds, or service credits under any circumstances. Dissatisfaction, a change of mind, or non-use of the Services does not entitle you to any form of reimbursement.
- 3.3 No Service Level Guarantees: We make no guarantee as to the level of uptime, functionality, or performance of our Services. Temporary outages or disruptions do not constitute grounds for a refund, credit, or any other compensation.
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Extraordinary Circumstances and Remedial Measures
- 4.1 Discretionary Remedial Measures: In extraordinarily rare situations where we are technically unable to deliver the purchased Services through no fault of your own, we may, at our sole and absolute discretion, offer a corresponding extension of equivalent service at no additional charge, approximating the term during which we failed to fulfill our obligations. This courtesy is the preferred method of resolution in such scenarios.
- 4.2 Refunds: Should we determine, at our sole discretion, that a refund is warranted, we will process it through Stripe and deduct any applicable transaction, processing, or partner fees from the refunded amount, to the fullest extent permissible by law. Refunds will only be issued using the original payment method, subject to Stripe’s policies and legal constraints.
- 4.3 No Precedent Established: Any discretionary remedy—such as complimentary service terms or refunds—provided on one occasion does not obligate us to offer similar remedies in the future. Each case is evaluated independently on its own facts.
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Forfeiture of Existing Subscriptions Upon Plan Changes
- 5.1 Effect of Upgrades or Modifications: If you upgrade, modify, or otherwise alter your existing subscription plan, all previously accrued rights, benefits, or entitlements associated with that subscription will be forfeited as of the effective date of the change.
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Requesting a Remedy
- 6.1 Submission of Requests: Customers seeking a discretionary remedy under this Policy must submit a written request to us via:
- Email: cservice@androidacy.com
- Contact Page: Accessible through the main navigation menu at www.androidacy.com
- 6.2 Required Information: Your request must include:Your full name and contact informationThe date of purchase and order numberA detailed explanation of the technical issues, legal impediments, or circumstances prompting the request
- 6.3 Evaluation and Decision: We will review your request in good faith and respond within a reasonable time frame. Our decision—whether to provide additional service terms, issue a refund (where legally permissible), or decline the request—shall be final and binding.
- 6.1 Submission of Requests: Customers seeking a discretionary remedy under this Policy must submit a written request to us via:
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Payment and Refund Mechanics
- 7.1 Stripe and Partner Fees: All payments are processed through Stripe and, where applicable, refunds will be issued through Stripe. Should a refund be granted, we will deduct all applicable Stripe and partner fees from the refund amount as permitted by law.
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Amendments to the Policy
- 8.1 Right to Modify: We reserve the right, at our sole discretion, to amend, modify, or replace any portion of this Policy at any time without prior notice. 8.2 Effective Date of Changes: All changes to this Policy take effect immediately upon posting on our website at www.androidacy.com. It is your responsibility to review this Policy periodically to remain informed of any modifications. 8.3 Acceptance of Revised Terms: Your continued use of our Services following any amendments to this Policy constitutes your acceptance of the revised terms.
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Governing Law and Jurisdiction
- 9.1 Governing Law: This Policy, and any disputes arising out of or relating to it, shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
- 9.2 Exclusive Jurisdiction: You agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of Delaware for any disputes related to this Policy or the Services.
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Severability
- 10.1 Partial Invalidity: If any provision of this Policy is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the greatest extent permissible, and the remaining provisions shall remain in full force and effect.
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Entire Agreement
- 11.1 Integration: This Policy represents the entire agreement between you and Androidacy concerning refunds, returns, and related matters pertaining to our Services. It supersedes all prior or contemporaneous communications, written or oral, relating to this subject matter.
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Contact Information
- 12.1 Inquiries: For any questions, clarifications, or concerns regarding this Policy, please contact us at:
- Email: cservice@androidacy.com
- Contact Page: Accessible through the main navigation menu at www.androidacy.com
- 12.1 Inquiries: For any questions, clarifications, or concerns regarding this Policy, please contact us at:
By purchasing, using, or continuing to use our Services, you acknowledge that you have read, understood, and agreed to abide by the terms of this Policy.
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